Return and Refund Policy

Last updated: 01/04/2024

We want you to be completely happy with your new purchase. If you don't love it, send it back!

Any item(s) in their original condition are eligible for a full refund within 90 days of purchase.
The first return for EVERY order is free!


START AN ONLINE RETURN

We believe in hassle-free returns to ensure your satisfaction.
Follow our simple return process for a seamless experience:

  1. Initiate Your Return:
  • Send an email to info@mixperfume.com with the subject line "Return Request."
  • In the email, provide the following details:
    • Order number
    • Items you'd like to return
    • Reason for return
  • Our team will review your request and respond promptly.
  1. Receive Your Return Label:
  • Once your return is approved, we'll email you a return label.
  • Print the label and attach it securely to the original package containing the items you're returning.
  1. Ship Your Return:
  • Drop off the package at the nearest shipping location using the provided return label.
  • Ensure the item is in its original package.
  1. Refund Process:
  • Upon receiving the returned items and inspecting them, we'll process your refund.
  • Refunds will be issued to your original payment method.